Reviews

Energy Today has always maintained the highest standards in customer service and satisfaction. We believe in giving our customers the best. While you can always take our word for it, you don’t have to. Read what our customers are saying about us.

Average Rating

(4.9 of 5) - 110 Reviews
June 15, 2019
Harvey S
5/ 5stars
Source: Google
June 14, 2019
Michael w
5/ 5stars
Amy the Ac/ Tec was outstanding and professional. She represents the company well. When you meet her first time she greets you with a and shake. I would recommend her to do your maintenance on your AC. TOP Gun in my book.
Source: Google
June 14, 2019
Timothy H
5/ 5stars
Phil was excellent as always!
Source: Google
June 14, 2019
Rob N
5/ 5stars
Kevin was excellent. Friendly and knowledgeable.
Source: Google
June 14, 2019
George D
5/ 5stars
My service tech, Taylor, was great. Very professional and helpful.
Source: Google
June 14, 2019
mark m
5/ 5stars
Mike came out and repaired my air handler motor and was very professional,great job he deserves a bonus
Source: Google
Responded on June 14, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 14, 2019
Tommy E
5/ 5stars
Source: Google
Responded on June 14, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 14, 2019
Regina P
1/ 5stars
My elderly parents were scammed into installing a full home water filtrations system after the company offered to do a "free" water analysis- of course the water in Sarasota is terrible- but my parents drink bottled water and are in their 90s-not a necessary addition to their home at this point in their lives. This was dishonest, inexcusable, reprehensible and fraudulent. This after a service call to diagnose a water heater issue- of which there was none! BEWARE elderly customers and their famillies.
Source: Google
June 14, 2019
Kevin F
5/ 5stars
Very professional, and definitely has a lot of knowledge of the ac business and was very helpful on everything. Thanks again.
Source: Google
Responded on June 14, 2019
Thank you for posting a favorable review on behalf of our technician. It means a great deal to us that you shared your 100% satisfaction. We look forward to serving you and your home for many years to come. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 14, 2019
Stacy S
5/ 5stars
Source: Google
June 13, 2019
Lynn G
5/ 5stars
Philip Grant came out today and did an excellent job with an assistant on cleaning our dryer vent.
Source: Google
Responded on June 13, 2017
J#908168. We are very pleased that you found our technician to be an asses to Cool Today! Thank you for taking the time to share your 5-star comments with our company and the online community. He has been certified to provide expert advice and trained to provide you with the best customer service available. It is our pleasure to give you the best from Today! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
June 13, 2019
Greg W
5/ 5stars
We have been Plan A customers of Cool Today since it it was N&M Heating and Cooling. We have never been disappointed. Always timely, knowledgeable, courteous and well groomed. We wouldn’t call anyone else for a/c, electrical or plumbing issues. They are simply the best in town.
Source: Google
June 13, 2019
Sally G
5/ 5stars
Source: Google
June 13, 2019
Wayne M
5/ 5stars
Friendly, and courteous, knowledgeable and efficient!Great job. ! Thanks Andrew,Mr Miller
Source: Google
June 13, 2019
Russell W
5/ 5stars
Vincent was extremely knowledgeable and answered our many questions to our satisfaction. He spent extra time with us discussing various ways to address needs specific to our house and our finances. He left us with a crystal-clear understanding of the work that will be done if we choose Cool Today to do our A/C work. It was a pleasure to talk with him. The price he gave us is higher than two other companies, but we are confident that every single item we need will be completed without any surprise add-on costs at time of install. If you want to be an informed consumer, Vincent is your man. Even if we were to decide to go with another company, we would definitely use information we received from Vincent as we proceeded.
Source: Google
Responded on June 13, 2019
We are so pleased that our comfort adviser provided you with top-quality service and advice on your air conditioning system. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 13, 2019
John S
5/ 5stars
Source: Google
Responded on June 13, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 13, 2019
Delina B
5/ 5stars
Source: Google
June 13, 2019
George V
5/ 5stars
Excellent all the way.
Source: Google
June 13, 2019
Don K
5/ 5stars
Thank you for coming out within 2 hours in late afternoon/evening and getting us up and running again. I appreciate it and the tech was excellent.
Source: Google
June 13, 2019
Jeff H
5/ 5stars
Mat showed up earlier than expected for this emergency call. He was knowledgeable and great to work with. He was able to get fan motor in an hour and return to install within a few hours of first call.
Source: Google
Responded on October 11, 2017
#920598. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
June 12, 2019
Robin D
5/ 5stars
Cool Today is a wonderful company. Honest and very knowledgeable. So happy I chose them. Pete, Alex, Kendall and Ian were great. I highly recommend them. They did an excellent job. I'm very pleased.
Source: Google
Responded on June 5, 2019
We are pleased that you were fully satisfied with the level of service we provided. It is our hope to create a long-lasting relationship with you. Please don’t hesitate to call on us again if the need should arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 12, 2019
Kathy B
5/ 5stars
extremely knowledgeable with his profession. friendly. a gentleman. easy going. understanding. willing to work w/ his client. one of the best home improvement project working w/ a professional.
Source: Google
Responded on March 8, 2019
J#1159870. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 12, 2019
Cheryl S
5/ 5stars
Source: Google
June 12, 2019
Vernon D
4/ 5stars
Source: Google
June 12, 2019
Blood S
5/ 5stars
Source: Google
Responded on June 12, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 12, 2019
Richard H
5/ 5stars
Source: Google
Responded on June 12, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 12, 2019
Stuart B
5/ 5stars
Great on time service. Efficient. Check ghe whole system. Very poeased been using tge for bi annual service jeeos our air conditioner running great all year long. Koodows yto Steve, great tech. Very pleased. Ron white did a great job. Made final adjustments, so cool, so quiet. Cleaned up everything. ******
Source: Google
Responded on May 30, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 12, 2019
Alex N
5/ 5stars
Melvi Almanzar was courteous, professional and pleasant to deal with as he installed a bathroom sink fixture. He answered all my questions and explained some of the intricacies of the installation. It was a pleasure dealing with him.
Source: Google
Responded on May 22, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 12, 2019
Larry M
5/ 5stars
Mike Fuller was our Cool Today maintenance representative and was cordial, professional, & most informed re the part needed to get our air conditioner back up & running. We continue to be impressed with Cool Today & their service representatives.Thanks Mike & Cool Today!!Larry/Sara Myers
Source: Google
Responded on March 21, 2019
J#1163154. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 11, 2019
warren b
5/ 5stars
Sheddrick is a ROCKSTAR!!!!
Source: Google
June 11, 2019
Tom a
5/ 5stars
Source: Google
June 11, 2019
Kristin S
5/ 5stars
Very professional!!! Punctual, work was meticulous. A+++
Source: Google
June 11, 2019
Tim K
5/ 5stars
Source: Google
June 11, 2019
Edward M
5/ 5stars
James was very punctual and professional. He explained everything and answered all of my questions. I would recommend Cool Today to anyone requiring HVAC service.
Source: Google
June 11, 2019
lori d
5/ 5stars
Source: Google
June 11, 2019
Edward B
5/ 5stars
He arrived on time, thoroughly examined the HVAC, and fixeda few minor problems. He provided suggestions for DIY improvements that did not involve upselling. I would be happy if he returns six months from now for routine maintenance.
Source: Google
June 11, 2019
David D
5/ 5stars
Thank you for sending Don! He was professional and efficient.
Source: Google
Responded on June 11, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 11, 2019
Madison F
5/ 5stars
Source: Google
Responded on June 11, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 11, 2019
Jennifer B
5/ 5stars
He did great. Identified the problem and fixed it.
Source: Google
Responded on June 11, 2019
Thank you for the favorable review you gave our technician. We very much appreciate you spreading the good word about your experience! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 11, 2019
Cynthia P
5/ 5stars
Great technician. The technician took the time to explain what he was doing at each step. Went above and beyond expectations. This is my fifth year with Cool Today. Office staff very courteous and helpful. Appointments arranged around your schedule. Company very customer oriented. Tech was even early!! Highly recommend them.6/11/19. Tech was back for slight adjustment. Very pleasant and early for appointment. Highly recommend them. Noel you’re the best. 5 stars!!
Source: Google
Responded on May 22, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 10, 2019
Mark H
5/ 5stars
Donald was on early for our appointment, fast to complete scheduled service, informative and courteous. Thanks
Source: Google
Responded on June 10, 2017
J#912612. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
June 10, 2019
Thomas B
5/ 5stars
Install to regular check-up. The experience is always good. Always well informed of arrival time. Service with a smile.
Source: Google
Responded on June 11, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 10, 2019
Nellie N
5/ 5stars
Source: Google
Responded on June 11, 2019
We are grateful for your loyalty! Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 10, 2019
Donald H
5/ 5stars
Source: Google
Responded on June 11, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 10, 2019
Kristen F
5/ 5stars
Mike was great! He was friendly, knowledgeable, and honest. I will definitely use Cool Today in the future!
Source: Google
Responded on June 11, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 10, 2019
Matt C
5/ 5stars
Excellent work. Left me with a very good impression of Cool Today.
Source: Google
Responded on June 9, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 10, 2019
Andrea M
5/ 5stars
Once again, my favorite COOL TODAY master technician "VINCE" serviced my AC unit in my condo. And once again, I'm pleased with the high level of service I continue to experience with this company. VINCE is the BEST!
Source: Google
June 10, 2019
Donald L
1/ 5stars
Chris did an excellent job. He was very courteous and professional, also I would like a record made of having him back next time.Thank youJennie Kruse
Source: Google
June 9, 2019
Jan B
5/ 5stars
When the AC is out in Florida, you're in trouble. Thankfully, CoolToday has our back. Nowell has TWICE saved the day by being fast, professional, and easy to understand. Thanks, Nowell and CoolToday!
Source: Google
Responded on May 2, 2019
J#1173168. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 9, 2019
Gail B
5/ 5stars
I was looking after a friend's home and when I checked their home, it was clear the AC was not working. Brian White came out on Friday, quickly diagnosed the problem, and on Monday returned with the compressor to fix the problem. I especially appreciated his thoughtfulness in not having me wait in the house while he installed it, calling me upon completion of the work to check to make sure everything was working properly. Bravo, Brian and Cool Today!
Source: Google
Responded on March 26, 2019
J#1160695. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! We enjoy assisting you to maintain the comfort of your home. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 9, 2019
Darren A
5/ 5stars
Todd was excellent and informative. Very helpful and displayed a good depth of knowledge. Took his time and I did not feel as though it was a rushed visit. Well worth the cost of the maintenance agreement to safeguard my investment. Thank you Todd!
Source: Google
June 9, 2019
Diane M
5/ 5stars
Source: Google
Responded on June 9, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We all enjoy being of service to you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 9, 2019
Sharon D
5/ 5stars
Source: Google
Responded on June 9, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 8, 2019
Carol G
5/ 5stars
Source: Google
Responded on June 9, 2019
We strive to make your every experience with us a positive and pleasant one. Thank you for recognizing our efforts and exemplary service! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 8, 2019
Erica W
5/ 5stars
Jade came out to service our AC and replace a part that needed replacement. Jade was very professional and knowledgeable, answered all of our questions. We are very happy with his service.
Source: Google
Responded on June 9, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 8, 2019
Irene Z
5/ 5stars
Source: Google
Responded on June 9, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 7, 2019
June L
5/ 5stars
Rick was thorough and courteous
Source: Google
Responded on June 8, 2017
#937294. We enjoyed reading your review and appreciate you sharing your kind words with us. Thank you for acknowledging our technician’s customer service skills. We look forward to our next visit. Thank you! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
June 7, 2019
Anne R
5/ 5stars
Source: Google
Responded on June 8, 2019
We strive to make your every experience with us a positive and pleasant one. You are the reason we give our very best! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 7, 2019
Neal H
5/ 5stars
Phil presents himself professionally and proceeded through maintenance checks thoroughly and with care. We remain customers of Cool Today because of technicians like Phil. Thank you.
Source: Google
Responded on June 8, 2017
#920649. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
June 7, 2019
Stephanie G
5/ 5stars
Source: Google
Responded on June 8, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 7, 2019
Mike A
5/ 5stars
Excellent service provided by Chris, the a/c drain pipe was blocked and he worked hard until it was clear.
Source: Google
Responded on June 8, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 7, 2019
Robin H
5/ 5stars
Source: Google
Responded on June 8, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 7, 2019
Deb M
5/ 5stars
Source: Google
Responded on June 8, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 7, 2019
Cathy M
5/ 5stars
Source: Google
Responded on June 8, 2019
We appreciate you sharing your positive rating. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 6, 2019
Fred A
5/ 5stars
Excellent all-around service!!! As usual!
Source: Google
June 6, 2019
Betty K
5/ 5stars
Source: Google
June 6, 2019
Joel R
5/ 5stars
They did a duct clean and seal for us. It's a big job but they did everything right; they worked hard, the results exceeded our expectations, they were friendly and considerate, and they cleaned up well. We're very pleased.
Source: Google
June 6, 2019
Charles R
5/ 5stars
Edwin was probably the best technician I've ever used. That man deserves a raise!
Source: Google
Responded on June 6, 2019
We are very pleased that you found our technician to be an asset to Cool Today! Thank you for taking the time to share your 5-star comments with our company and the online community. He has been certified to provide expert advice and trained to provide you with the best customer service available. It is our pleasure to give you the best from Today! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 6, 2019
Bill E
5/ 5stars
Source: Google
Responded on June 6, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 6, 2019
Beth P
5/ 5stars
Phil Grant was our tech. He could not have been nicer or more competent. So glad that we decided to finally switch all our service needs to one company. Phil finished checking out air conditioning system and arranged for our electrical system inspection. Both are included as part of the complete maintenance package. So worth it!
Source: Google
Responded on June 6, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 6, 2019
Paul D
5/ 5stars
Installation was completed today. I am impressed with the quality of the installation.
Source: Google
Responded on June 3, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 6, 2019
Dorie M
5/ 5stars
June 6, 2019Edwin has services us twice and gets 5 stars! He is prompt, very knowledgeable and polite. It is a pleasure to have him work on our air conditioning. Thank you Edwin!
Source: Google
Responded on June 6, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 5, 2019
Dennis O
5/ 5stars
Source: Google
Responded on June 5, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 5, 2019
dennis b
5/ 5stars
Cody responded as the helper for plumber. Hard worker, very helpful with keeping ys informed on the process. Awesome cleanup! Very Happy with work done today, job to be completed after tilework in bathroom.
Source: Google
Responded on June 5, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 5, 2019
Andrea W
5/ 5stars
Source: Google
Responded on June 5, 2019
We strive to make your every experience with us a positive and pleasant one. We appreciate the privilege to serve you and your home. Thank you for recognizing our efforts and exemplary service! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 5, 2019
Kyle W
5/ 5stars
Noel was kind, courteous, and overall provided top quality service to quickly get our AC back up and running.
Source: Google
Responded on June 5, 2019
Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 5, 2019
Patrick O
5/ 5stars
Source: Google
Responded on June 5, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 5, 2019
Diane D
5/ 5stars
Source: Google
June 5, 2019
Denny D
5/ 5stars
Source: Google
Responded on June 5, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 5, 2019
joseph b
5/ 5stars
Great job. Totally professional.
Source: Google
Responded on June 5, 2019
We are pleased that you were fully satisfied with the level of service we provided. It is our hope to create a long-lasting relationship with you. Please don’t hesitate to call on us again if the need should arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 5, 2019
University A
5/ 5stars
Source: Google
June 5, 2019
Peter T
5/ 5stars
We are very happy with Rick. He recommended to exchange our AC unit, because it is not making sense to repair the old one for which we already spent a lot of money. Rick explained to us all options and he was very honest. So now we are exchanging our AC and Cool Today gave us excellent financing on the the new unit. Rick, thank you so much! You are very good Cool Today's representative.
Source: Google
June 5, 2019
sue k
5/ 5stars
Source: Google
June 4, 2019
Tom K
5/ 5stars
Source: Google
June 4, 2019
Russell G
5/ 5stars
Good service
Source: Google
June 4, 2019
Richard O
5/ 5stars
Please read my earlier comments regarding the first tech’s disaster. Mike came to the rescue and fixed the problem caused by the first tech earlier in the day.
Source: Google
June 4, 2019
Len S
5/ 5stars
Steve was an excellent worker. Very cordial and knowledgeable.
Source: Google
Responded on June 4, 2018
#941847. hank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Austin Leach, Customer Service Representative, Plumbing Today, 941-921-5581 x.115
CoolToday Management
June 3, 2019
Dale M
5/ 5stars
very personal young man. Made sure all my questions were answered.
Source: Google
Responded on June 3, 2019
We enjoyed reading your review and appreciate you sharing your kind words with us. Thank you for acknowledging our technician’s customer service skills and technical knowledge. We look forward to our next visit. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 3, 2019
Lee D
5/ 5stars
All of the Cool Today technicians are always awesome and dependable.
Source: Google
June 3, 2019
Warren H
5/ 5stars
Source: Google
June 3, 2019
kathleen B
5/ 5stars
Source: Google
Responded on June 3, 2019
We appreciate you sharing your positive rating. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 3, 2019
Brigitte G
5/ 5stars
Junior was very courteous, and knowledgeable about the product. He did not try to push me into buying your services, which doesn’t happen too often.
Source: Google
June 3, 2019
BlueFritzie .
5/ 5stars
Source: Google
Responded on June 3, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 3, 2019
James I
5/ 5stars
Source: Google
Responded on June 3, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 3, 2019
Brian P
5/ 5stars
Source: Google
June 3, 2019
squegge c
5/ 5stars
We had our HVAC serviced today, 6/3/19, by technician Steven Williams. Steven is very polite, courteous , great work ethics, timely and very professional, representing Cool Today with his highest regard. The Service call was a bi-annual maintenance call. He cleaned up and inspected our unit inside and outside portions. Extremely knowledgeable and explains in easy to understand terms. Worth noting again, we have used NM Cool Today since 2009, sometimes we need to spend money and sometimes we don't, more so we don't and that's great. A wonderful customer service based company...... working in the heat all day takes a lot out of a person. I don't know how a person can do that, I know I could not .... Kudos to the field guys.. Steven Williams was super great!
Source: Google
Responded on June 3, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
June 3, 2019
Pat C
5/ 5stars
She was right on time, pleasant, thorough, and professional. Could not ask for better service.
Source: Google
Responded on June 3, 2019
Thank you for the favorable review you gave our technician. We agree that she is a meticulous expert in her field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
June 2, 2019
Barbara P
5/ 5stars
Steven was called by another technician to bring a temporary motor to get us through an extremely hot weekend until parts can be ordered. I believe he drove down from Tampa. Showed up on a Saturday afternoon and got us up and running.
Source: Google
June 2, 2019
Jerome C
5/ 5stars
Source: Google
June 1, 2019
Mark H
5/ 5stars
Source: Google
Responded on June 1, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
November 1, 2018
Taylor C
5/ 5stars
Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.
Source: Facebook
October 2, 2018
Donald R
5/ 5stars
Todd Krause,arrived promptly,was very knowledgeable,answered our questions.
Source: Facebook
September 27, 2018
Hedy H
5/ 5stars
Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW
Source: Facebook
September 17, 2018
Vincent L
5/ 5stars
Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--
Source: Facebook
August 18, 2018
Brian H
5/ 5stars
These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!
Source: Facebook
July 27, 2018
Sunny R
5/ 5stars
I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.
Source: Facebook
July 21, 2018
Karen B
5/ 5stars
Very nice and professional. Quick service. I'm glad I purchased the service plan. :)
Source: Facebook
July 20, 2018
Rosetta P
1/ 5stars
It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science!
Source: Facebook
July 19, 2018
Jonathan C
5/ 5stars
Good guys.
Source: Facebook
July 16, 2018
Mary P
5/ 5stars
Great experience. Late in the day call he was still enthusiastic about my fan install!
Source: Facebook