Reviews

Energy Today has always maintained the highest standards in customer service and satisfaction. We believe in giving our customers the best. While you can always take our word for it, you don’t have to. Read what our customers are saying about us.

Average Rating

(4.9 of 5) - 110 Reviews
August 10, 2019
Susan L
5/ 5stars
We are pleased with your company. You did a fine job. Thank you Bill & Sue Lundsmark
Source: Google
Responded on August 11, 2019
Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 10, 2019
sue h
5/ 5stars
. Very well mannered and Cool Today should be proud to have him as a team member.
Source: Google
Responded on August 10, 2019
It was gratifying to read your review, and we thank you for acknowledging our technicians, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 10, 2019
Lisa M
5/ 5stars
Source: Google
Responded on August 11, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 9, 2019
Debra M
5/ 5stars
Excellent job by Cool Today on my air conditioning checkup. The tech James Plant was extremely thorough! Also I had been reminded a day before via Email and James called when on the way. The experience was extremely professional.
Source: Google
Responded on August 10, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 9, 2019
James M
5/ 5stars
Source: Google
August 9, 2019
Michael k
5/ 5stars
Source: Google
Responded on August 10, 2019
We enjoyed assisting you to maintain the comfort of your home. Our goal is to provide 100% satisfaction each time we visit. Your compliments are rewarding and appreciated. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 9, 2019
Luise W
5/ 5stars
Very satisfied, quick work. Thanks
Source: Google
Responded on August 10, 2019
We appreciate your rating and will share your comments with our management and staff. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 9, 2019
Barbara M
5/ 5stars
Source: Google
Responded on August 10, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 9, 2019
G &
5/ 5stars
Great guy.....arrived at approximate time promised....clean, no fuss, no muss.....went about repair....would like to have him back in the future
Source: Google
Responded on August 10, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 9, 2019
Larry E
5/ 5stars
Source: Google
Responded on August 10, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 8, 2019
Linda H
5/ 5stars
Source: Google
Responded on August 8, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 8, 2019
Susan G
5/ 5stars
Charles did a great job.
Source: Google
Responded on August 8, 2019
Thank you for posting a favorable review on behalf of our technician. It means a great deal to us that you shared your 100% satisfaction. We look forward to serving you and your home for many years to come. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 8, 2019
Glenn L
5/ 5stars
Source: Google
Responded on August 9, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 8, 2019
Don K
5/ 5stars
We had an issue with our system that was installed today. We immediately contacted our salesman, Jimmy at CoolToday. We were pleased that within an hour Chuck came to our home. He did some troubleshooting and corrected an issue at the outside unit. He also assisted us with the t’stat/apps setup. Thank you! This is day 1 with our new system. The house is cooling quite well right now!
Source: Google
Responded on August 8, 2019
Welcome to the Cool Today family! It certainly was our pleasure to come to your rescue, and our technician will be pleased to hear how happy you were with his professionalism and expertise. We very much appreciate you spreading the good word about your experience! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 7, 2019
Emogene F
5/ 5stars
Source: Google
Responded on August 8, 2019
Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 7, 2019
Christine L
5/ 5stars
Great service, detailed diagnostics and explanation of problem and options for solutions. I really trust these folks!
Source: Google
Responded on August 8, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 7, 2019
Manuel T
5/ 5stars
Source: Google
Responded on August 8, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 7, 2019
Holly C
5/ 5stars
Source: Google
Responded on August 8, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
August 7, 2019
Kirk D
5/ 5stars
Excellent service as always. Steven is great!
Source: Google
Responded on August 8, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 7, 2019
Carol C
5/ 5stars
Jeremy did an awesome job of setting up my Nest thermostat. He clearly explained everything. Friendly service! Thank you.
Source: Google
Responded on July 26, 2019
Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 7, 2019
Steven B
5/ 5stars
I truly appreciated the attention and professionalism provided by Phillip Grant during today’s AC routine maintenance. No problems were found nor repairs necessary
Source: Google
Responded on May 16, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 7, 2019
kat s
5/ 5stars
On time, very methodical with work, great at troubleshooting, cleaned up after work, showed me photos when necessary, confirmed with me how everything works...yes, I'd definitely hire again without a doubt.
Source: Google
August 7, 2019
Mark V
5/ 5stars
Brandon was fantastic. This was the worst plumbing failure I've ever had to be involved with and Brandon handled it like a total seasoned pro. I would have him fix any plumbing issue that I ever encounter. Thanks for sending Brandon to fix this problem, he is a TOTAL plumbing GOD
Source: Google
August 7, 2019
Claire F
5/ 5stars
Mike was knowledgeable and competent, very trustworthy I felt I was in good hands.
Source: Google
August 7, 2019
Paula H
5/ 5stars
Source: Google
Responded on August 7, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
August 6, 2019
Delilah T
5/ 5stars
Source: Google
August 6, 2019
dakln2f
5/ 5stars
We were very pleased with our service today. Andrew was very professional and personable, he serviced our units very efficiently and gave us very useful information about them. We signed an agreement for a yearly plan and look forward to doing business in the future. We also wrote a great review for your company on Next door.Thank you
Source: Google
August 6, 2019
Cyrix D
5/ 5stars
Source: Google
August 6, 2019
Samie C
5/ 5stars
Source: Google
August 6, 2019
Diane J
5/ 5stars
Stephen Percy is top notch. He was very knowledgeable, thorough and courteous.
Source: Google
Responded on August 7, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 6, 2019
Shelley G
4/ 5stars
Richard and helper came out and installed a Lennox air conditioning unit. They were on time (was a slight scheduling problem day before). Got to work immediately and did a great job!
Source: Google
Responded on August 7, 2019
We enjoyed reading your review and appreciate you sharing your kind words with us. Thank you for acknowledging our technician’s customer service skills and technical knowledge to assist you with air conditioning. We look forward to our next visit. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 6, 2019
Blair A
5/ 5stars
Super prompt and smooth customer service experience. Great communication too.
Source: Google
Responded on August 7, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 6, 2019
Sharon G
5/ 5stars
We had a sudden problem with our system. Chuck was here in 15 min, fixed the problem, and showed us how to prevent it. While I know life isn’t always this easy, we were so grateful for this good experience.
Source: Google
Responded on April 29, 2019
J#1175735. Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 6, 2019
Michael S
5/ 5stars
Cool Today always sends the BEST people! Thank you Jade!
Source: Google
August 5, 2019
Screwtape L
5/ 5stars
Great, timely service. Can't say enough about this company! Thank you!
Source: Google
Responded on July 6, 2019
We truly appreciate your business and appreciate the opportunity to help you. Please don’t hesitate to call on us again if the need should arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 5, 2019
lori t
5/ 5stars
Source: Google
August 5, 2019
Jane K
5/ 5stars
Source: Google
August 5, 2019
Justin A
5/ 5stars
Very impressed! Staff was punctual, succinct and clean and to top it all off polite. There was no evidence they were even here after they had finished installing both the thermostat and the exterior unit. I would highly recommend them to family and friends. Keep it up!
Source: Google
August 5, 2019
Winston Y
5/ 5stars
Source: Google
Responded on August 3, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 5, 2019
Guitar M
5/ 5stars
Source: Google
Responded on August 6, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
August 5, 2019
Robert S
5/ 5stars
Phil did a terrific job of servicing our 2 AC units today
Source: Google
Responded on August 6, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 5, 2019
John W
5/ 5stars
Jordan was excellent & we appreciate the Sun responseAndrew was excellent!
Source: Google
Responded on June 30, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 4, 2019
Frederick B
5/ 5stars
Paid attention to details, Very Polite. This guy goes above and beyond and is an excellent representative of Cool Today. Would highly recommend him and Cool Today
Source: Google
Responded on March 23, 2019
J#1164626. Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 4, 2019
Pamela C
5/ 5stars
Source: Google
Responded on August 5, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115*
CoolToday Management
August 4, 2019
Andy A
5/ 5stars
Excellent service. Thorough explanation of what the problem was and very efficient in repairing our Carrier AC. Made sure our warranties were still in effect. We were very constrained about getting repair done by a certain time because of job obligations and repair was done taking our personal needs into consideration.
Source: Google
Responded on August 5, 2019
Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! We are committed to providing you with timely, courteous, and expert service. We look forward to our next visit should the need arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
August 3, 2019
Bob D
5/ 5stars
Source: Google
Responded on August 4, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
August 3, 2019
John B
5/ 5stars
Thos stars are for Randy. He was just fine. Knew his "stuff" re a/c. Good dude. He was "cool today." Couldn't make repair. No replacement part in truck. Part ordered immediately @+/- $1K. That my friends hurt and twasn't "Cool Today" Better the company be known as "The Big Hurt!"Not his fault but you folks are a tad pricey.$89 for an estimate that will cost another $1K next week after part is installed.Ask us then.
Source: Google
August 2, 2019
Michael S
5/ 5stars
Source: Google
Responded on August 3, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 2, 2019
Vincent B
5/ 5stars
Don showed up on time and was extremely professional and ready to help. He made sure thoroughly explain what the issue was and what needed to be done. He also took the time to check several other possible issues and answered all my questions.All around, from my first call to Shawn to Don finishing the service call, this was the best customer experience I’ve ever had with a service company. These guys have won my business and I’ll be sure to refer them to family and friends.Thanks Cool Today Team!Sincerely,The Bejars
Source: Google
Responded on August 3, 2019
We are very pleased that you found our technician to be an asset to Cool Today! Thank you for taking the time to share your 5-star comments with our company and the online community. He has been certified to provide expert advice and trained to provide you with the best customer service available. It is our pleasure to give you the best from Today! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 2, 2019
unicorn_ g
5/ 5stars
Stephen was great!
Source: Google
Responded on May 3, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
August 2, 2019
R L
5/ 5stars
Gentleman could not have been nicer.
Source: Google
Responded on August 3, 2019
Thank you for posting a favorable review on behalf of our technician. It means a great deal to us that you shared your 100% satisfaction. We look forward to serving you and your home for many years to come. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 2, 2019
Nathan H
5/ 5stars
Source: Google
August 2, 2019
John C
5/ 5stars
I was very.sattisfied wit cool today and the technician that came out to service my AC unit. I would recommend them to everyone. Great Job.
Source: Google
August 2, 2019
Bonnie D
5/ 5stars
Ryan and Jesse were great. I love Cool because I can schedule on line, they show up when they say they will, they explain everything before doing it, pricing is always reasonable, and all of their folks are courteous. Would not use anyone else.
Source: Google
Responded on July 12, 2019
We appreciate you letting us know that you enjoyed your service! You are the reason we strive to create a great experience. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 2, 2019
Bruce D
5/ 5stars
Source: Google
August 2, 2019
Michelle G
5/ 5stars
Lance was awesome! He was friendly & very thorough.
Source: Google
August 2, 2019
Christopher C
5/ 5stars
Source: Google
August 2, 2019
lak n
5/ 5stars
Thomas Erb from Plumbing did a very good job, diagnosing the leak problem and repairing the issue. His expertise was greatly appreciated and he is an asset to the company.
Source: Google
Responded on August 3, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
August 1, 2019
Jim G
5/ 5stars
Tom did his usual good job of finding and fixing our power to the Ring. ANd he repaired two other small issues and did it as graciously as [ossible. Great service - thanks!!!!
Source: Google
Responded on April 1, 2019
J#1167314. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 1, 2019
Leigh S
5/ 5stars
Source: Google
August 1, 2019
Paige S
5/ 5stars
Source: Google
August 1, 2019
Maggie T
5/ 5stars
Very friendly and worked well with us on all accounts.
Source: Google
August 1, 2019
Kathy S
5/ 5stars
Source: Google
Responded on August 2, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
August 1, 2019
Richard G
5/ 5stars
The installation was excellent. I barely knew anything was going on. The crew was professional and very pleasant to work with. I highly recommend cool today for any of your insulation needs.
Source: Google
August 1, 2019
Robyn C
5/ 5stars
Very professional! Helped me arrange a plumbing appointment.
Source: Google
August 1, 2019
Betty R
5/ 5stars
Michael was professional and personable. He gave us the estimate we requested with a great surprise in the cost. We trust Cool today with all our plumbing , electrical and air conditioning needs as well as service on our generac system. Thank you for such great service!
Source: Google
Responded on April 1, 2019
J#1156909. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 31, 2019
william l
5/ 5stars
lancelot was on time and very knowledgeable of his job. he explained the need for a U V light and being on the maintenance plan advantage. we are now on the plan and will be calling for a U V light install very soon. thanks for being a trustworthy company.
Source: Google
Responded on April 12, 2019
J#1171189. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 31, 2019
Lidia R
5/ 5stars
Richard explain the options well . Great Customer Service.
Source: Google
July 31, 2019
Andrea L
5/ 5stars
Great service. On time, fast, knowledgeable.
Source: Google
July 30, 2019
Melody S
5/ 5stars
I can't thank you all enough for taking such great care of us during the hottest summer I can remember. Special thanks to Jimmy Mullen:)
Source: Facebook
July 30, 2019
Zebulon H
5/ 5stars
Have always had great service from this company. Caesar was great today when installing a new backflip device.
Source: Google
Responded on July 31, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 30, 2019
Home H
5/ 5stars
Amazing install! Everything is so precise.Cool Today and everyday!
Source: Google
Responded on July 31, 2019
Thank you for choosing CoolToday. We dedicate ourselves to you and the comfort of your home. Please be assured that we will provide friendly, courteous, and efficient service at each and every visit. It is a pleasure to serve you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 30, 2019
darlene w
1/ 5stars
ANTHONY was very good at explaining the services that I need to have performed.He was very informative and explained all the things that he recommended that I needed to bring my home up to standard..I feel very confident in Anthony he very good at explaining the work that needed to be done.I will tell my friends about the service's and work after the job is completed.Thank you for your time
Source: Google
Responded on July 31, 2019
We are so pleased that our comfort adviser provided you with top-quality service and advice. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 30, 2019
david b
5/ 5stars
Source: Google
Responded on July 31, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 30, 2019
Lawrence M
5/ 5stars
First Rate! Very knowledgeable & very thorough.
Source: Google
Responded on March 31, 2019
J#1161215. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative,CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 30, 2019
Susan N
5/ 5stars
Source: Google
Responded on July 31, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 30, 2019
Ray J
5/ 5stars
Todat KIevin LaFave corrected 2 double tapped breakers and replaced an outside outlet. We feel he did a great job, very timely, efficient and professional. We will definitely call him again for future electrical work. Ray & Sharon Johnson
Source: Google
Responded on June 26, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 30, 2019
Sandra P
5/ 5stars
We can’t say enough about Joe. He is a great person, his work is very knowledgeable and thorough and we feel very comfortable referring him to others.
Source: Google
July 29, 2019
Matt L
5/ 5stars
We have been using Cool Today for about a year and have been very happy with their service. Not all AC companies in Southwest Florida offer good service, we have been consistently impressed by the service professionals that Cool Today sends to help with our AC system.
Source: Google
July 29, 2019
Kathy B
5/ 5stars
Top notch service and clean. Love my new AC unit too!
Source: Google
July 28, 2019
John R
5/ 5stars
Over the top!!!
Source: Google
Responded on July 31, 2016
#√. We appreciate your rating and will share it with our management and staff. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Latrina Flewellen, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
July 28, 2019
Roberta S
5/ 5stars
Such confusion on the phone with your answering service. I was trying to cancel for close to 20 minutes when tec arrivedGlad he did. Drain line was clogged again He was great. Stayed to make sure it was all clearLast tec did notLate Sunday night. Thank you so muchVery appreciated
Source: Google
Responded on July 29, 2019
Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 28, 2019
Heather M
5/ 5stars
Source: Google
Responded on July 29, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 27, 2019
Gale A
1/ 5stars
Called Britney who handles customer problems, at the number she provided me after our initial contact. She handles issues with cool today. She did send someone out to fix my toilet. But we had a lot more to discuss. No response after 3 calls, leaving messages. Is this any way to treat a customer of almost 17 years??
Source: Google
July 27, 2019
Linda S
5/ 5stars
Rick found issues that no one else has found in the 8 uears we've had the a.c. unit. He is very knowledgeable.
Source: Google
Responded on July 29, 2019
Thank you for the favorable review you gave our technician. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 26, 2019
Keith G
5/ 5stars
On time and excellent service. As good as it gets.
Source: Google
Responded on July 26, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 26, 2019
Tracy A
5/ 5stars
Source: Google
Responded on July 26, 2019
We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 26, 2019
Darius U
5/ 5stars
Very direct and fair to understand that I am shopping for quotes. Really awesome service
Source: Google
Responded on July 26, 2019
Our goal is to provide you with the best service experience each and every time you call upon us. Your satisfaction is our priority. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 26, 2019
Vanessa B
5/ 5stars
Nicholas was very thorough and knowledgeable in troubleshooting the issue. He was also very accomodating and respectful of my home.
Source: Google
Responded on July 26, 2019
We enjoyed reading your review and appreciate you sharing your kind words with us. Thank you for acknowledging our technician’s customer service skills and technical knowledge. We look forward to our next visit. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 26, 2019
timothy p
5/ 5stars
Their technician took the time to explain and show what issues my unit was having. Quick response to scheduling and was friendly.Anytime this company schedules a time window, I havent had to wait longer than 10-20 minutes for them to show up.
Source: Google
Responded on July 25, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 25, 2019
Michael B
5/ 5stars
The work was timely and competent; my problem was resolved. I'm very satisfied.
Source: Google
July 25, 2019
Marta C
5/ 5stars
Source: Google
Responded on July 26, 2019
We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, Cool Today, 941-921-5581 x.115 *
CoolToday Management
July 25, 2019
Mark D
5/ 5stars
Source: Google
Responded on July 26, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 25, 2019
Gina J
5/ 5stars
Highly recommend! Vince, who was an amazing salesperson that made us feel so at ease through the process in making sure we were 100% set and comfortable with everything. Thank you, Vince! Next was Ronnie, Noah, and Noel who installed our unit. They were so courteous and detailed, we couldn’t have asked for a better team on the install! Thank you, guys!
Source: Google
Responded on July 26, 2019
We are so pleased that both our technicians and comfort adviser provided you with top-quality service and advice on your air conditioning system. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 25, 2019
Robin B
5/ 5stars
Source: Google
July 25, 2019
Roz W
5/ 5stars
Source: Google
July 24, 2019
Jean R
5/ 5stars
Todd is a professional A/C technician a kind person and a good salesman. I will definitely recommend him. ⭐️⭐️⭐️⭐️⭐️
Source: Google
Responded on July 25, 2019
Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 24, 2019
Gary W
5/ 5stars
They provide excellent service, great follow-up with details about the service call and any follow-up work that needs to be done!
Source: Google
Responded on July 25, 2019
Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 24, 2019
Roxann K
5/ 5stars
Source: Google
Responded on July 25, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
July 24, 2019
Peter V
5/ 5stars
Rick is very polite, knowledgeable and a true professional in his field. He took the time to explain everything he did to evaluate my air conditioning system. He was very informative, explaining what he was going to repair. He was neat in performing the repairs. Thank you Rick and Cool Today. Cool Today is very fortunate to have a technician like Rick on staff!
Source: Google
Responded on May 28, 2019
We are very pleased that you found our technician to be an asset to Cool Today! Thank you for taking the time to share your 5-star comments with our company and the online community. He has been certified to provide expert advice and trained to provide you with the best customer service available. It is our pleasure to give you the best from Today! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
July 23, 2019
Valerie M
5/ 5stars
Randy Bolduc, Technician at Cool Today was very professional and efficient. He was patient and answered all of our questions about the problem we were having with our HVAC. He was persistent in finding and resolving the problem.
Source: Google
Responded on July 24, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
November 1, 2018
Taylor C
5/ 5stars
Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.
Source: Facebook
October 2, 2018
Donald R
5/ 5stars
Todd Krause,arrived promptly,was very knowledgeable,answered our questions.
Source: Facebook
September 27, 2018
Hedy H
5/ 5stars
Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW
Source: Facebook
September 17, 2018
Vincent L
5/ 5stars
Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--
Source: Facebook
August 18, 2018
Brian H
5/ 5stars
These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!
Source: Facebook
July 27, 2018
Sunny R
5/ 5stars
I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.
Source: Facebook
July 21, 2018
Karen B
5/ 5stars
Very nice and professional. Quick service. I'm glad I purchased the service plan. :)
Source: Facebook
July 20, 2018
Rosetta P
1/ 5stars
It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science!
Source: Facebook
July 19, 2018
Jonathan C
5/ 5stars
Good guys.
Source: Facebook