Reviews

Energy Today has always maintained the highest standards in customer service and satisfaction. We believe in giving our customers the best. While you can always take our word for it, you don’t have to. Read what our customers are saying about us.

Average Rating

(4.9 of 5) - 110 Reviews
April 15, 2019
Brian K
5/ 5stars
Phil was very nice and informative. I am awaiting a quote but the customer service has been great so far.
Source: Google
April 15, 2019
Kyle W
5/ 5stars
All the technicians were very nice and took the time to explain what they were doing.
Source: Google
April 15, 2019
Jane R
5/ 5stars
Very fast response time! Technician was very personable, explained situation clearly and resolved the problem quickly. Thank you Cool Today and Brian!
Source: Google
Responded on April 15, 2019
It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
April 15, 2019
K.C. C
5/ 5stars
Source: Google
Responded on April 15, 2019
J#1171799. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 14, 2019
maria s
5/ 5stars
I've taken down my initial review because my feelings have changed in the 9 days since installation. I am waiting to see how this issue is resolved. One star for now because google won't let me leave the stars blank UPDATE: Initially gave one star, but company resolved the issue and didn't give me any hard time about it. I would recommend this company since things can't go 100% all the time, it's great to have a company that acknowledges that and works to fix things.
Source: Google
Responded on April 15, 2019
We are pleased that you were fully satisfied with the level of service we provided. We truly appreciate your business and appreciate the opportunity to help you. We are committed to providing you with timely, courteous, and expert service. We look forward to our next visit should the need arise. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
April 13, 2019
Janet H
5/ 5stars
Cool Today has never let us down.Five star review!
Source: Google
Responded on April 15, 2019
J#1170880. We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 13, 2019
marsha D
5/ 5stars
Cody is such a nice guy, polite, knows what he is doing neat and clean. A good representive for your company.
Source: Google
Responded on April 15, 2019
J#1172065. It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Our priority is that you receive exemplary service, and we appreciate your time to recognize his efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 13, 2019
Spanish T
5/ 5stars
I was so so happy that you guys could come out on a Saturday morning, especially considering that I signed up online the night before! Edwin was extremely helpful and helped me strategize a way forward with my system that has a number of different problems. I have a really strange duct system that no other ac company has ever seen before. He knew it and is helping me to figure out the best system for my house and needs. thank you so much Edwin!!!!!
Source: Google
April 13, 2019
David H
5/ 5stars
Source: Google
April 13, 2019
Terri M
5/ 5stars
Cody was there ahead of schedule... very knowledgeable had our problem solved quickly... would highly recommend him and this company.
Source: Google
April 12, 2019
Holly B
5/ 5stars
We are an inherited account of Baker and Sons but were thinking about switching to Cool Today anyway because of the great reviews and interactions we had had with them when looking at other providers. We are so glad to now be customers of Cool Today. They are replacing a part Baker and Sons installed for us in August 2018 that already broke again and have been professional and honest. I called yesterday and they were out to confirm the issue within an hour and are back today to do the repair.To anyone looking for an HVAC company that is honest, reliable, and fair priced...Cool Today is it.Edit: Charles and Steven did my repair today and were great!!
Source: Google
Responded on April 12, 2019
It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technicians. Our priority is that you receive exemplary service, and we appreciate your time to recognize their efforts. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
April 12, 2019
Robert C
5/ 5stars
on time, courteous, professional and knowledgeable. an asset to the organization
Source: Google
Responded on April 12, 2019
We appreciate you letting us know that you enjoyed your service! You are the reason we strive to create a great experience. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
April 12, 2019
william l
5/ 5stars
they were on time and did a+ work and explained everything as well as cleaned up the work area , I'm sure Brandon will be missed
Source: Google
Responded on April 12, 2019
J#1171189. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 12, 2019
Barb P
5/ 5stars
Source: Google
Responded on April 12, 2019
J#1167298. We appreciate you sharing your positive rating. Our goal is to provide you with the best service experience each and every time you call upon us. You are the reason we give our very best! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 12, 2019
Paul A
5/ 5stars
Vince went the extra mile to get me back in service to meet my schedule.
Source: Google
Responded on April 5, 2019
J#1167652. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 11, 2019
BARBARA M
5/ 5stars
Source: Google
Responded on April 11, 2019
J#1171407. We appreciate you sharing your positive rating. We are grateful for your loyalty! Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 11, 2019
Anne H
5/ 5stars
Excellent tech. Very knowledgeable & professional. Provided outstanding customer service. Explained his findings in detail. Very pleased & satisfied with the experience. Recommend this company for its high standards & quality of work. I have had many techs to my home for various issues concerning electrical, plumbing & AC. I have never been disappointed with their service.
Source: Google
Responded on April 12, 2019
J#1171023. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 11, 2019
Paul K
5/ 5stars
Source: Google
Responded on April 12, 2019
J#1163851. Thank you for taking the time to share your thoughts with us and the community. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, Cool Today, 941-921-5581 x.115 *
CoolToday Management
April 11, 2019
ray k
5/ 5stars
Source: Google
Responded on April 12, 2019
J#1170683. Thank you for the opportunity to be of service to you. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 11, 2019
John S
5/ 5stars
Source: Google
Responded on April 12, 2019
J#1169485. We strive to make your every experience with us a positive and pleasant one. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We all enjoy being of service to you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 11, 2019
Jon G
5/ 5stars
A/C install team. Did a great job!
Source: Google
Responded on April 12, 2019
J#1170780. We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 10, 2019
Rodney G
5/ 5stars
Kevin LaVave was very professional, courteous and helpful for answering any questions in determining the necessary electrical work to be done for our bathroom. He had a free estimate sent to my email address, before leaving our home. He explained that the company had many electricians available and could do the work in a timely manner, once we request to have the work done. Thank you Kevin! I was thoroughly impressed with your knowledge and experience and hope you will be the electrician to personally do my bathroom repairs!
Source: Google
Responded on April 11, 2019
J#1170578. We are so pleased that our comfort adviser provided you with top-quality service and advice. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 10, 2019
Joyce F
4/ 5stars
Source: Google
Responded on April 11, 2019
J#1170393. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. Your satisfaction is our priority. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 10, 2019
Michael S
5/ 5stars
Jimmy has helped me on a past system and once again is always a true professional.
Source: Google
Responded on April 11, 2019
J#1171240. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 10, 2019
Robert L
5/ 5stars
My service tech, Donald, did a great job servicing my A/C units. He was thorough and took time to explain the services he was performing.
Source: Google
Responded on April 11, 2019
J#1166505. It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. We enjoyed reading your review and appreciate you sharing your kind words with us. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 10, 2019
David F
5/ 5stars
Source: Google
Responded on April 10, 2019
J#1166876. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 10, 2019
Olga G
5/ 5stars
Great service, Rick was excellent, very professional and friendly, gave me some great advice I'll be following up on. Thank you!
Source: Google
April 10, 2019
Loraine C
5/ 5stars
Source: Google
Responded on April 10, 2019
J#1165278. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We are grateful for your loyalty! Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 9, 2019
Cindy W
5/ 5stars
I've been very happy with Cool Today. And for today's periodic checkup, the technician, Daniel, was knowledgeable and efficient.
Source: Google
April 9, 2019
Howard T
5/ 5stars
I was not notified of the time of arrival. When I called at 10 AM, I was told anytime between 10 and 1. He arrived at 1:45. He did an excellent job of repairing the problem, but after he left water started dripping from the AC. He returned and located and fixed the problem. He was very pleasant to work with. The main problem was the company not giving me the time he would arrive. I wasted the morning waiting for what turned out to be an afternoon appointment.
Source: Google
Responded on April 10, 2019
J#1169670. It is our pleasure and privilege to service you and your home. Thank you for letting us know that you were pleased with your technician. Thank you for your feedback, we sincerely apologize for any inconvenience you have experienced. We strive every day to earn your trust and loyalty. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 9, 2019
Marlys M
5/ 5stars
Paul is very efficient & good at explaining each situation!
Source: Google
Responded on April 10, 2019
J#1143519. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 9, 2019
joy t
4/ 5stars
Source: Google
April 9, 2019
Virginia T
5/ 5stars
Source: Google
April 9, 2019
Ed C
5/ 5stars
Cool Today is great. Ronnie came and got our unit back running in great time.Thanks
Source: Google
Responded on April 10, 2019
J#1170061. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 9, 2019
Teresa W
5/ 5stars
Source: Google
Responded on April 10, 2019
J#1168794. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We strive to make your every experience with us a positive and pleasant one. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 8, 2019
Shane D
5/ 5stars
Donald Davis who was our technician today for 6 month service was outstanding . A very professional individual who obviously enjoys his job and the company he works for. I highly would highly recommend Cool Today to anyone. Thank you
Source: Google
Responded on April 9, 2019
J#1166553. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 8, 2019
morten j
1/ 5stars
Service call $ 89 dollars, which is very reasonable and understandable Personally I think that is too low$675 quote for replacing a blower motor in air handle?? Part was under warrantyMe: how long will that take you?Tech: 1 hourMe: include fan?Tech: no just laborHere is the good news, it did include the original $ 89 service call$225-300 should do that trick
Source: Google
April 8, 2019
Lewis L
5/ 5stars
Very efficient, on time, and very fair treatment. Excellent experience.
Source: Google
Responded on March 28, 2019
J#1163650. We appreciate you sharing your positive rating. Our goal is to provide you with the best service experience each and every time you call upon us. We all enjoy being of service to you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 8, 2019
Sharon W
5/ 5stars
Vince was very professional and efficient.
Source: Google
Responded on April 9, 2019
J#1167646. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 8, 2019
Dale W
5/ 5stars
Source: Google
April 8, 2019
Don K
5/ 5stars
Melvi did a great job installing the new water heater, friendly and helpful.
Source: Google
April 8, 2019
OLEG S
5/ 5stars
Source: Google
April 8, 2019
Jerry B
5/ 5stars
Source: Google
April 7, 2019
carol a
5/ 5stars
Timely, neat. Informative. Problem resolved efficiently. Sunday service call from a Saturday night phone call without a contract!
Source: Google
Responded on April 8, 2019
We enjoyed assisting you to maintain the comfort of your home. Our goal is to provide 100% satisfaction each time we visit. Your compliments are rewarding and appreciated. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
April 6, 2019
Grace L
5/ 5stars
Mike was very helpful and totally professional and a credit to your company. We would have no hesitation in calling on his services in the future and highly recommend Cool Today.
Source: Google
April 5, 2019
jerry s
5/ 5stars
Service on time. Nice when they schedule noon to 2, and arrive at noon!
Source: Google
April 5, 2019
Dominic I
5/ 5stars
Source: Google
April 5, 2019
Dwight P
5/ 5stars
Source: Google
April 5, 2019
Richard K
5/ 5stars
Source: Google
April 5, 2019
Sanjay P
5/ 5stars
They did nice job I love to call again
Source: Google
Responded on April 4, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
April 5, 2019
Natalya B
5/ 5stars
Professional, came on time, call 30 min. before, enplane everything.Thank you very much
Source: Google
Responded on April 5, 2019
J#1166146. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 4, 2019
Janet M
5/ 5stars
Concerning Rick from the Plumbing Dept we now have another word to describe the excellent service always provided by this company. Yes, Rick called a half hour ahead and came exactly when he promised. (this for us is no small detail!) Yes, Rick was professional, knowledgeable and completed the work to our 100% satisfaction. But ABOVE AND BEYOND our expectations was his complete willingness to accommodate! Due to the anticipated sale of our home, we have an inspection list. He made unexpected efforts to insure that every plumbing related issue was resolved. And let me add that due to our service contract, this home has been maintained and cared for like an infant!I don’t know how many of the service people receive hugs. Never occurred to me before. Rick got a hug. That’s how happy we were! No, we are not related to Cool Today in any way. Just very satisfied homeowners!
Source: Google
Responded on April 4, 2019
J#1167820. Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. Our goal is to provide you with the best service experience each and every time you call upon us. We appreciate your rating and will share your comments with our management and staff. It truly is our pleasure to be of service to you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 4, 2019
Chris A
5/ 5stars
Source: Google
Responded on April 5, 2019
J#1167652. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 4, 2019
Linda R
5/ 5stars
Source: Google
Responded on April 5, 2019
Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
April 4, 2019
Barbara S
5/ 5stars
Source: Google
Responded on April 5, 2019
J#1168240. We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 4, 2019
Herbert S
5/ 5stars
Source: Google
April 3, 2019
Leen H
5/ 5stars
Source: Google
Responded on April 4, 2019
J#1161440. We appreciate you sharing your positive rating. Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 3, 2019
Gail R
5/ 5stars
Source: Google
Responded on April 4, 2019
J#1161894. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 3, 2019
Lisa K
5/ 5stars
Justin is the best. Reliable, punctual, trustworthy, professional, knowledgeable, courteous. Highly recommend Cool Today and Justin Bass.
Source: Google
Responded on April 4, 2019
J#1168700. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 3, 2019
Linda T
5/ 5stars
Wonderful hard worker. Never stopped and had new ac snd hot water heater in old ones removed and garage neat as a pin. Set up thermostat and explained everything to me.
Source: Google
Responded on April 4, 2019
J#1167943. We are so pleased that our comfort adviser provided you with top-quality service and advice. We are dedicated to give you a professional response, and one of our goals is to arm you with options that allow you to make the best possible choice for your home. We hope you come to expect this each and every time we service you and your home. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 2, 2019
Scott C
5/ 5stars
Source: Google
April 2, 2019
Mike V
5/ 5stars
Source: Google
Responded on April 3, 2019
J#1163138. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 2, 2019
John H
5/ 5stars
Source: Google
April 2, 2019
Barbara R
5/ 5stars
2019 Warrantee specialist Paul helped us understand how our zoned new air conditioning works with our new thermostat -- both recently provided by Cool Today. He was professional, thorough in his checking, and clear in his explanations to us. He also was patient in answering our questions, giving us confidence in his expertise. Bravo again to Cool Today.2017 Technicians Jon and Phil performed a vacuuming clean and then sanitizing of the cooling/heading system in our home and also repaired some damaged areas in the ductwork. They were courteous, on time, and explained the steps they were doing. As new Sarasota home owners, we are new air conditioning customers of Cool Today, and have been happy with both the standard services and this additional system evaluation that we requested and the subsequent services.
Source: Google
Responded on April 3, 2017
J#904451. Our desire is that you receive A+ service from us the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
April 2, 2019
Charlie S
5/ 5stars
Every time they provide service I think it can’t be out done, but then they do
Source: Google
Responded on April 3, 2019
J#1168044. Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 2, 2019
Barbara M
5/ 5stars
So knowledgeable and polite. From putting protective booties over his shoes before entering my home to his final goodbyes when he left, I was completely happy with his service as I always am when using Cool Today.
Source: Google
Responded on April 3, 2019
J#1166414. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 2, 2019
John C
5/ 5stars
Source: Google
Responded on April 3, 2019
J#1165221. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 2, 2019
Frank R
5/ 5stars
Andrew was very knowledgeable and quick doing his work , I’m very happy with his performance .
Source: Google
April 1, 2019
Cathy O
5/ 5stars
Jeremy was very conscientious and pleasant. Took great care to do a good job. Thank you Jeremy.
Source: Google
April 1, 2019
Bill F
5/ 5stars
Source: Google
April 1, 2019
Lissa B
5/ 5stars
Kevin was wonderful. He is professional, courteous and competent. I could not be more pleased with the service I received.
Source: Google
April 1, 2019
Cliff L
5/ 5stars
Robert was very professional and friendly. The work was performed as expected. The office was very nice on the phone. Very good price. Maybe Robert could smile for his next photo. He is way nicer than his photo appears.
Source: Google
April 1, 2019
Jim G
5/ 5stars
Jeremy, still need the pictures you took so we can show the pest control guy.
Source: Google
Responded on April 1, 2019
J#1167314. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
April 1, 2019
Brenda S
5/ 5stars
Todd did it fabulous job. Very professional. Called before he was coming. Polite courteous I give him A plus :)
Source: Google
Responded on April 1, 2019
J#1163466. Thank you for acknowledging our hard-working technician. He is an expert in his field and has been trained to provide you with the best customer service experience. We appreciate you taking valuable time to share your comments! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 31, 2019
Madeline W
5/ 5stars
Mike was great. Full of valuable information, very helpful.
Source: Google
Responded on March 28, 2019
J#1164971. We appreciate you sharing your positive rating. We strive to make your every experience with us a positive and pleasant one. We appreciate the privilege to serve you and your home. Thank you for recognizing our efforts and exemplary service! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 31, 2019
Jeff K
5/ 5stars
Source: Google
Responded on April 1, 2019
J#1167665. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *G4
CoolToday Management
March 31, 2019
Callie M
5/ 5stars
Source: Google
Responded on April 1, 2019
J#1167545. We appreciate you sharing your positive rating. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 31, 2019
MR. K
5/ 5stars
Source: Google
Responded on April 1, 2019
Thank you for the opportunity to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
March 31, 2019
kassidey z
5/ 5stars
Great service
Source: Google
Responded on April 1, 2019
We appreciate you letting us know that you enjoyed your service! You are the reason we strive to create a great experience. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
March 30, 2019
Jolyn T
5/ 5stars
Source: Google
Responded on April 1, 2019
J#1152218. We appreciate you sharing your positive rating. We are grateful for your loyalty! Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 29, 2019
Richard R
5/ 5stars
Smooth installation of New System. Cleaned up completely and put everything in the garage back exactly the way it was before.
Source: Google
Responded on March 30, 2017
J#908401. Many thanks for allowing us to assist you with your service. We feel honored to be your chosen service provider. Thank you! Sincerely, Austin Leach, Customer Service Representative, Plumbing Today, 941-921-5581 x.115 √
CoolToday Management
March 29, 2019
JerryJ
5/ 5stars
Source: Google
Responded on March 29, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We treat you as family and are dedicated to provide 100% satisfaction. You may count on us to be there when you need us. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 29, 2019
Colin B
5/ 5stars
Reliable, thorough, showed up when they said they would(rare in swf). Got Lance as HVAC tech who was very knowledgable about systems( I work in construction and that is harder to find than one would think). Cooltoday also has a good CRM system so they can easily see prior work done at my house while onsite. Great inexpensive preventative maintenance!
Source: Google
Responded on March 29, 2019
We appreciate you letting us know that you enjoyed your service! Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
March 29, 2019
Steven S
5/ 5stars
This is a fantastic company with great employees. I had an AC unit installed by then about 2 years ago now when my last unit went down. They had the old unit out and the new in and running in about three hours. They even provided my with a portable AC unit to keep my room cool for the evening before they came out to replace the AC system. Since then, I have had them out three times to do routine maintenance/cleaning/cutting new filters and though each time it was a different technician, they were all professionals. I also had them do my backflow preventer testing when it was due. When I need a new water heater, I know who I will be calling.
Source: Google
Responded on March 29, 2019
J#1164612. Thank you for inspiring us to deliver the best service in the area and to give you the best from TODAY! Our priority is that you receive exemplary service, and we appreciate you taking your valuable time to recognize our efforts. You are the reason we strive every day for full satisfaction. We look forward to serving you and your home for many years to come. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 29, 2019
Pat M
5/ 5stars
Very pleasant and easy to deal with. Answered all our questions.
Source: Google
Responded on March 29, 2019
J#1167256. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 29, 2019
Ginny M
5/ 5stars
Source: Google
Responded on March 29, 2019
J#1165591. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 29, 2019
LuAnne K
5/ 5stars
Kim is a Fantastic technician!!She is a true professional..Thanks for the great service.LuAnne KirschnerAnother great job by Kim today! She provided excellent service!! Thank you Kim!LuAnne KirschnerKim is always prompt, friendly and knowledgeable.. great service today!Thanks again Kim!!!LuAnne KirschnerKim always does a great job! Professional, prompt and knowledgeable.Thank you Kim
Source: Google
Responded on March 31, 2017
#914831. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Austin Leach, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
March 28, 2019
Sue W
5/ 5stars
These are the adjectives I would use to describe Melvi: Prompt, pleasant, positive thinker, resourceful, efficient, cheerful, thoughtful. He was faced with a real challenge and he got the job done.
Source: Google
Responded on March 28, 2019
J#1165717. It was gratifying to read your review, and we thank you for acknowledging our technician, who provided you with polite, neat, and efficient service. We agree that he is a meticulous expert in his field. It was satisfying that you decided to share your complete satisfaction with us. Thank you, once again, for your kind words. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 28, 2019
Maria E
5/ 5stars
Source: Google
Responded on March 28, 2019
We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We dedicate ourselves to you and the comfort of your home. Please be assured that we will provide friendly, courteous, and efficient service at each and every visit. It is a pleasure to serve you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115
CoolToday Management
March 28, 2019
James N
5/ 5stars
Edwin C. and Cool Today are excellent providing quality service and communication. I also really appreciate the service support of Rob W. He demonstrates care and dedication!
Source: Google
Responded on March 29, 2019
J#1108651. It was gratifying to read your review, and we thank you for acknowledging our technicians, who provided you with polite, neat, and efficient service. We look forward to visiting you again whenever you should need us. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Gail P
5/ 5stars
The service person was early(he called first). He was confident, polite, and very pleasant.
Source: Google
Responded on March 28, 2019
J#1166132. We strive to make your every experience with us a positive and pleasant one. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Mary E
5/ 5stars
Ver prifessional, efficient. Fixed the problem in an hour. My home is cool and comfortable now!
Source: Google
Responded on March 28, 2019
J#1166578. We are pleased that you were fully satisfied with the level of service we provided. We truly appreciate your business and appreciate the opportunity to help you. Thank you for your feedback, and we look forward to serving you in the future. Thank you, again! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Susan B
5/ 5stars
Very professional service.Courteous service. Would highly recommend them. Thank you.
Source: Google
Responded on March 28, 2019
J#1164741. Thank you so much for sharing the wonderful comments about your recent service. We are grateful for your loyalty! Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Dr. T
5/ 5stars
Source: Google
Responded on March 28, 2019
J#1165612. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. You are the reason we give our very best. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Allan W
5/ 5stars
Excellent service
Source: Google
Responded on March 27, 2019
J#1163528. Thank you so much for sharing the wonderful comments about your recent service. We are grateful for your loyalty! Please call upon us anytime you need our services. It is our pleasure to assist you. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Dan-Shari R
5/ 5stars
Have relied on Cool Today since 2015 - when they installed our first new AC system since moving to Florida in 2013...Now in our second home - Jimmy Mullen again helped expertly guide us through all the configuration options - and are now installing a new high efficiency system in this home as well...The service technicians have all been courteous and professional as well....You cannot go wrong with Cool Today
Source: Google
Responded on March 27, 2019
J#1166242. We are so pleased that you took your valuable time to post a review on your excellent service with us. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our Comfort Advisor provided you with outstanding service. It is our pleasure! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Jim R
5/ 5stars
Source: Google
Responded on March 27, 2019
J#1148500. We appreciate you sharing your positive rating and thank you for allowing us the privilege to be of service to you. We strive to make your every experience with us a positive and pleasant one. You deserve to get the BEST FROM TODAY. Thank you! Sincerely, Lisa Luhmer, Customer Service Representative, Cool Today, 941-921-5581 x.115 *
CoolToday Management
March 27, 2019
Keith F
5/ 5stars
Christopher Gruen did a fine professional job for me today. He telephoned to predict his arrival and showed up exactly when he said he would.He explained many issues with my aged A/C and pointed out reasons why I should have it replaced. He listened to my responses and used terms that I showed I knew, such as watts and starting current and temperature differential. He outlined the many ways in which my A/C may be unequal to summer's heat, and mentioned discounts that may be available, but only for a short time. I am considering having Cool Today replace my inside and outside units before summer 2019.He serviced the unit and said it would do its best to keep us cool.
Source: Google
Responded on March 28, 2017
#839699. Our desire is that you receive A+ service from the moment you call us until the time our green truck leaves your home. Thank you for letting us know that our technician provided you with outstanding service. It is our pleasure! Sincerely, Latrina Flewellen, Customer Service Representative, Cool Today, 941-921-5581 x.115 √
CoolToday Management
March 26, 2019
Kathy G
5/ 5stars
Always thorough and professional.
Source: Google
Responded on March 26, 2019
J#1166086. Thank you for taking the time to share your thoughts with us and the community. . Your satisfaction is our priority. We thank you for the many opportunities you have allowed us to help you with your service needs. Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
March 26, 2019
Paul C
5/ 5stars
Source: Google
Responded on March 26, 2019
J#1163967. We appreciate you sharing your positive rating. Our goal is to provide you with the best service experience each and every time you call upon us. Your satisfaction is our priority. . We all enjoy being of service to you! Sincerely, Lisa Luhmer, Customer Service Representative, CoolToday, 941-921-5581 x.115 *
CoolToday Management
November 1, 2018
Taylor C
5/ 5stars
Joe Z is hands down the nicest most honest repair person I have ever had in my home! He was able to diagnose the problem and had my air back on in such a short amount of time! Thank you Cool Today.
Source: Facebook
October 2, 2018
Donald R
5/ 5stars
Todd Krause,arrived promptly,was very knowledgeable,answered our questions.
Source: Facebook
September 27, 2018
Hedy H
5/ 5stars
Jamarcus was beyond wonderful yesterday and very thorough with his job! He got my sink drain flowing great from up on the roof...and it even increased the power of the water coming out of my faucet in the kitchen! I SOOOO recommend him and this company for your plumbing needs! They are even coming back out to do a camera inspection on Friday of the line! WOW
Source: Facebook
September 17, 2018
Vincent L
5/ 5stars
Bought a new air conditioner about a week ago--Had the air conditioning ducts cleaned today--First time in 30 years--Chris Norris & Ron White were excellent service people--Came at the given time , were knowledgeable, and very efficient in their work--Explained what they were going to do and completed the job in excellent time--I liked that the company told us ahead of time what we could do to make the job go more smoothly(clearing areas below the vents and returns so that we saved time and aided in the operation)--Been with the company since 1978 (N&M then Cool Today)and have had multiple Installations and services provided from them--No complaints, great service--
Source: Facebook
August 18, 2018
Brian H
5/ 5stars
These guys were awesome. They worked from 9-6 in the heat and then through a thunderstorm. Their work was excellent and I would highly recommend their services. I was very pleased with everything they did for us!
Source: Facebook
July 27, 2018
Sunny R
5/ 5stars
I needed a new a/c provider and my friend recommended CoolToday. I decided to replace my unit and had the pleasure of Michael R. and Erich T. as my installers. They were on-time, professional, courteous, and meticulous. I have a 3-story home so they got a lot of exercise that day but made the job look effortless. I have confidence that CoolToday is the right choice for me. Thank you Mike and Erich for all your hard work.
Source: Facebook
July 21, 2018
Karen B
5/ 5stars
Very nice and professional. Quick service. I'm glad I purchased the service plan. :)
Source: Facebook
July 20, 2018
Rosetta P
1/ 5stars
It's beyond my understanding how unintelligent these people are. My elderly mother wanted an outside door bell to hear the bell ring from outside. There was nothing originally wrong with the first doorbell a service man comes to install two different doorbells which buzzed inside my mom's house and charged her a couple of hundred dollars. After I called to complain several times before I was going to do a better business bureau complaint, I spoke to Mr. Steve Spangler who I t...hought I understood what my dilemma was. Today, after a very long period of wait, the new bell comes in and I speak to the service man. I told him what the original dilemma was. What do I come home to? Another doorbell inside the house that is not a bell, which doesn't seem to be connected right, and still are original request was never met. My mother still doesn't have an outside doorbell in case she's outside to hear if someone comes to the door. What a poorly-run company. It's not rocket science! See More
Source: Facebook
July 19, 2018
Jonathan C
5/ 5stars
Good guys.
Source: Facebook
July 16, 2018
Mary P
5/ 5stars
Great experience. Late in the day call he was still enthusiastic about my fan install!
Source: Facebook